Privacy Notice

1. Who we are

SADNAD is operated by Sadnad LLC ("we", "us", "our"). Sadnad LLC is the data controller responsible for the personal data described in this notice.

2. Personal data we collect

• Account data: name, email address, and login credentials.
• Content data: audio files and related material you upload for analysis.
• Support data: messages you send to us for support.
• Usage & technical data: usage telemetry, device identifiers, log data, and IP address.

3. How we use your data

• To create and manage your account (performance of our contract).
• To provide and operate the Service, including audio analysis (performance of our contract).
• To secure the Service and prevent fraud (legitimate interests).
• To improve our product and develop new features (legitimate interests).
• To provide customer support (performance of our contract / legitimate interests).
• To send service or, where permitted, marketing communications (consent or legitimate interests).

Payment information is collected and processed by our Merchant of Record, Paddle, and is not handled directly by us.

4. How we share data

We may share personal data with:

• Service providers / subprocessors who help us run the Service (hosting, analytics, and support tooling).
• Paddle, our Merchant of Record, for the sale of our products, subscription management, payments, tax compliance, and invoicing.
• Professional advisers such as legal and accounting providers.
• Authorities where required by law.

5. Data retention

We retain personal data only for as long as necessary to provide the Service and for legitimate or legal purposes. When data is no longer needed, we delete or anonymise it.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to data portability, to object to processing, and to withdraw consent. For users in the UK/EEA, you also have the right to lodge a complaint with your supervisory authority, and we will respond to requests within one month. To exercise your rights, contact us through the Service.

7. International transfers

Where personal data is transferred outside the UK/EEA, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions.

8. Security

We apply appropriate technical and organisational measures, including encryption in transit and access controls, to protect your personal data against unauthorised access, loss, or misuse.

9. Cookies

We use essential cookies to operate the Service and may use analytics cookies to understand usage. You can manage cookie preferences through your browser settings.

10. Contact

For privacy questions or to exercise your rights, contact Sadnad LLC through the support channels provided in the Service.